How search works on Sweeten

tandumaine
May 29
2 min read

Updated: May 30

A brief insight into how Sweeten helps customers search for your food

Ever wonder how Sweeten helps customers find your food or how you can appear in more search results as a chef?

Here’s a behind-the-scenes look at how the search in the Sweeten app works, what factors are taken into account today, and what’s coming soon to help more people discover your home-baked goods.

The Basics: What Customers Can Filter

When someone searches for food on Sweeten, they can apply filters based on what they’re craving and when they want to pick it up. Here’s what they can currently filter by:

Type of Goods: Cookies, cakes, savory meals, and more
Diet: Vegan, gluten-free, dairy-free, nut-free, etc.
Allergies: Customers can search for items safe for their needs
Pick Up Date: Customers can find items available on specific days
Location: Results are shown based on proximity to the customer

This ensures they’re only seeing delicious food that fits their tastes and schedule.

What Affects Your Search Ranking

Right now, search results are mainly sorted by availability and relevance:

You’ll only show up if your items match the filters applied
Your pickup schedule is a key factor. Make sure to keep it updated!
Nearby chefs according to pick up location and are prioritized
Your categories and tags help your items show up in the right searches

So if you’re a gluten-free baker available on Friday, customers looking for gluten-free cookies on Friday near them will see you!

Coming Soon: Better Discovery with Reviews & Popularity

We’re working on new ways to help the best-performing chefs and customer favorites shine:

Ratings & Reviews: Chefs with high reviews may get a boost
Popularity: Items with more orders or great review could rank higher
Responsiveness: Chefs who reply quickly and consistently may get a boost

Our goal is to reward chefs who are reliable, high-quality, and a hit with customers, while making sure search results are always relevant and helpful.